Author: reception
Last saved by: Ernesto F. Gamboa
Company: Gailes

Ernesto Fernadez deGamboa	Group Terms and Conditions
	c/ Arroyo del Monte,5
	28035 Madrid

	Status	Reservation	Group	Spanish Golf Federation	Folio	49853	Arrive	15/06/2012	ETA	

	Check-In Comments	Depart	22/06/2012	ETD	

Currently all rooms are holding at our Old Loans Inn OR Gailes Hotel (change to suite), 
RATES: £75.00 & £ 80.00 B&B

The above rates are inclusive of bed and full Scottish breakfast

Booking Conditions
These booking Conditions together with any other information brought to your attention before you booked your stay, form the basis of your contract with The Gailes Restaurant and Hotel/Old Loans Inn.  Please read them carefully as they set out respective rights and obligations and all bookings are accepted by The Gailes Restaurant and Hotel/Old Loans Inn subject to these Booking Conditions.  Reference to "you" and "customer" include the company / organisation who is making the booking,  the lead-named person on the confirmation invoice and all persons on whose behalf a booking is made.   "We", or "our" means   "The Gailes Restaurant and Hotel",  a company incorporated in Scotland, whose registered office is at 152A High Street, IRVINE, Ayrshire, KA12 8AN
 "Old Loans Inn" The Old Loans Inn trading as restaurant and hotel. 

CONFIRMATION OF BOOKINGS
A booking will only be considered confirmed when either; it has been guaranteed with a credit card number, upon payment of the appropriate 
non-refundable deposit or on receipt of a written confirmation from a client with approved credit facilities.

An individual provisional accommodation reservation will be held until 24 hours prior to the day of arrival at which time it will be automatically released.  

PAYMENT
For functions, conferences and group bookings where a credit facility is not approved in advance or a large number of rooms are being held, the following non-refundable deposits will be required:
1.	A deposit of 10% of the confirmed value is payable at the time of confirmation
2.	A further 40% of the confirmed value is payable 30 days prior to the date of arrival
3.	The balance of the confirmed value is payable seven days prior to the date of arrival - 

Where the confirmed booking has been made on behalf of another party, the person or company making the booking will be liable for all payments and costs unless expressly described other wise, in which case the payment methods above will apply.

AMENDMENTS TO BOOKING
Any amendments to customer numbers and/or arrangements shall be notified in writing to The Gailes Restaurant and Hotel or Old Loans Inn as soon as possible.
Should The Gailes Restaurant and Hotel or The Old Loans Inn for any reasons beyond our control need to make an amendment to your booking,  we reserve the right to offer an alternative choice of similar suitability.

CANCELLATIONS
An individual confirmed accommodation reservation cancelled less than 24 hours prior to arrival, or a non-arrival, will be charged for the confirmed value of the entire stay.  
In the event of a function, conference or group booking being cancelled the following charges will be made:

Period of Notice					Cancellation charge as % of confirmed value
60 days or more prior to arrival					25%
Less than 60 days but 30 days or more				50%
Less than 30 days but 14 days or more				75%
Less than 14 days prior to arrival					100%

VARIATION OF CONFIRMED BOOKINGS
The hotel reserves the right at its own discretion to treat as a cancellation:
1.	any variation being a reduction of 10% or more of the confirmed numbers or value, or
2.	any postponement to the confirmed booking date

Up to 14 days prior to the date of arrival, clients may reduce the numbers attending a function or conference by up to 10% without involving the cancellation provision.  For variations of  more than 10% of the confirmed value of numbers when the function or event is held, the hotel reserves the right to make a charge of 90% of the confirmed value.  The cancellation provisions will apply at the sole discretion of the hotel.

If the variation is a reduction of 10% or more of the confirmed guest/delegate numbers, the hotel may at its discretion provide a more appropriate function room.
For catering purposes the hotel requests that final numbers be provided at least 7 days prior to arrival and the client charged accordingly.  In cases where there is a reduction in numbers or value, the above provisions will apply.

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	Ernesto Fernadez deGamboa	Group Terms and Conditions
	c/ Arroyo del Monte,5
	28035 Madrid

	Status	Reservation	Group	Spanish Golf Federation	Folio	49853	Arrive	15/06/2012	ETA	

	Check-In Comments	Depart	22/06/2012	ETD	

Currently all rooms are holding at our Old Loans Inn OR Gailes Hotel (change to suite), 
RATES: 

The above rates are inclusive of bed and full Scottish breakfast

ADDITIONAL CHARGES
The client agrees to pay the hotel for any food and beverage or other services not provided for in this contract but made available upon request of the client or one of its representatives, unless the hotel has received specific instructions in writing that such services are provided only on the basis of direct cash settlement by the guests or attendee.

INSURANCE
We recommend that insurance cover is taken out on any bookings made.

LIABILITY
Simpsinns Ltd and K&M Simpson Trading as the Old Loans Inn accept no responsibility for death, bodily injury or disease arising from any cause whatsoever to persons attending or visiting the premises, except for legal liability arising due to negligence of the hotel, its employees or representatives. 
The client hereby undertakes to indemnify Simpsinns Ltd and K&M Simpson Trading as the Old Loans Inn for any damage to the premises or property whether or not owned by Simpsinns Ltd or K&M Simpson Trading as the Old Loans Inn , caused by the actions or activities of any person attending or visiting a function , staying at the hotel or a guest of anyone using the hotel under this contract.  The client shall ensure that the client or attendees and guests of the client shall observe a high standard of behaviour at all times and the hotel reserve the right to refuse or remove any guest or attendee behaving in a manner which it regards at its own discretion, as detrimental to the standing or the hotel or likely to cause inconvenience or annoyance to any other hotel guest or user. In the event of such actions by the hotel, the hotel shall not be obliged to pay any compensation or make any refunds to the client.
Simpsinns Ltd and K&M Simpson Trading as the Old Loans Inn shall not be liable for any breach of this contract because of strikes, labour disputes, accidents or other causes beyond its control.  In such an event the hotel shall offer the client alternative accommodation and facilities, if these are available, failing which the hotel will cancel the contract and refund any deposits already paid.  Simpsinns Ltd and K&M Simpson Trading as the Old Loans Inn obligation to the client will be limited to the refund of any deposits held.
The person signing below for and on behalf of the Client hereby warrants to the hotel that they have the authority to do so.  
I have read and understood the terms and conditions on the form and agree to be bound to them.

For and on behalf of the client					For and on behalf of the hotel

Signature…………………………………………………			Signature……………
Ernesto Fernandez de Gamboa
Name…………………………………………………….			Name………………

Date………31^st May 2012………………………………………………			Date…………………

	Yours sincerely,

	

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